People on board included pregnant women and mothers with young children who began to ‘melt’ as temperatures soared
People on board included pregnant women and mothers with young children who began to ‘melt’ as the air conditioning unit failed and temperatures soared to as high as 40C, it was claimed.
One person even suffered a panic attack, a witness said.
Flight MH1805 was expected to depart from Zante, Greece, for London Stansted airport at 2pm on Sunday.
Travellers say they were originally told the plane needed to be refueled resulting in an initial one hour delay to the flight.
They were then trapped inside for three hours without adequate water supplies resulting in many passing out and throwing up.
Kerry Shippey said: “Nobody minds a delay, things happen, but keeping people in a tin can in 40 degree heat so that people are passing out and throwing up is taking things a little far don’t you think?”
Dan Chapman, 22, told the Mirror: “It was very dangerous as there were some very old and pregnant women, as well as babies on board.
“Two people passed out and an ambulance had to be sent out for them.
“It is illegal to treat animals like this let alone people.
“People were very agitated after we were refused from exiting the plane for reasons I am unsure about. I’ve also lost a days work today, as have many others.
“It was easily the most uncomfortable experience of my life.”
An 18-year-old travelling abroad for the first time with a group of friends, who wished to remain anonymous, said: “There were only six bottles of water given out to the whole plane, which were supposedly meant for the cabin crew and passengers.
“Once this had run out cabin crew melted down ice for extra supplies.
“I saw one young woman around the age of 17 suffered a panic attack and needed oxygen and was taken away in an ambulance.
“I was travelling with a group of nine 18-year-old girls and it was our first time travelling on our own for all of us. It was fairly traumatic and stressful for all involved.”
Videos posted online showed restless passengers dripped with sweat and fanning themselves with safety instruction cards.
The nightmare continued off the plane, as exhausted passengers were finally sent to hotels after the flight was eventually cancelled.
Another holidaymaker told us how she “arrived at our accommodation to find cockroaches on the walls.”
She added: “We were told a transfer would pick us up from the hotel at 6am but this didn’t arrive.
“We later found out that us and another hotel down the road had been forgotten about. We finally boarded the plane home, 12 hours later.
Diabetic passenger Isabella Wright said she nearly “passed out” from the heat and lack of food and described their treatment as “horrific” and a “breach of human rights”.
Others said how the “sweatbox” was a “hellish end to their holiday” and was unfair of Thomas Cook to keep them in those circumstances for three hours.
A Thomas Cook Airlines spokesperson said: “Flight MT1805 from Zante to Stansted was delayed due to a technical issue with the on board air conditioning.
“We tried to fix the issue so that we could get customers on their way as soon as possible, but we recognise that we should have disembarked the aircraft earlier.
“We are very sorry for the discomfort our customers experienced.
“All customers will be given a letter of apology with detail on their entitlement to compensat