new zealand
Australia & New Zealand

How New Zealand’s Unique Approach to Hospitality Drives Group and Incentive Travel

Hospitality is ingrained into New Zealand’s culture, creating a destination committed to wowing group and incentive trip planners Hospitality isn’t just an aspiration in New Zealand –– it’s a key value in the country’s indigenous Māori culture. The Māori custom of manaakitanga, loosely translated as hospitality, infuses Māori culture and inspires the contemporary New Zealand visitor experience, summing up the […]

Australia & New Zealand

Grand Hyatt Melbourne awarded Outstanding Achievement in Training

Grand Hyatt Melbourne is thrilled to have been awarded Outstanding Achievement in Training at the 2018 Australian Hotels Association National Awards for Excellence announced last night, Monday 17th September, at the highly celebrated industry awards on the Gold Coast. The AHA Awards for Excellence showcases the achievements of world class hotels in metropolitan and regional Australia and recognises the variety […]

travel world
Australia & New Zealand

New brand campaigns from Virgin Atlantic and Virgin Holidays

Travel Counsellors connect across the country Travel Counsellors around the country are returning to their desks this week feeling energised and enthused following a nationwide face-to-face training program delivered by the Head Office team last week. The Melbourne-based Business Development team delivered a bespoke training program in Melbourne before taking the program on the road travelling to Sydney, Perth and […]

australia airport
Australia & New Zealand

What’s Behind the Face-Off Between Airports and Airlines in Australia

Australia’s airlines are urging the government to rein in the airports, claiming they are abusing their monopoly power to extract unreasonable charges. It’s a tough call for Canberra, which wants to see more investment in airport infrastructure, but doesn’t want to be seen allowing price gouging from some of the most profitable airport operators in the world. Gateway is a […]

Australia & New Zealand

Tourism New Zealand launches new agent training videos in UK

A new series of training videos for UK travel consultants has been introduced by Tourism New Zealand. There are five videos in total with each video addressing a key selling theme and answering many questions asked by agents. Themes include overcoming barriers to travel, landscapes and wildlife, self-drive holidays, flying domestically in New Zealand and the seasons and time of […]

Australia & New Zealand

P&O Cruises and Rural Aid’s Buy A Bale Campaign

P&O Cruises and Rural Aid’s Buy A Bale Campaign Partner to Offer Farm Families A Cruise Break from Crippling Drought Working in conjunction with the charity Rural Aid and its Buy-A-Bale campaign, P&O Cruises Australia has set aside 85 cabins across two separate four-night cruises to give hard-pressed farmers and their families a break from the crippling drought in New […]

Australia & New Zealand

Hilton again named one of Australia’s best companies to work

Hilton again named one of Australia’s best companies to work for Hilton has again been recognised by the Great Place to Work® Institute as one of Australia’s best companies to work for in 2018. Hilton placed 4th on the top 50 list for companies with over 1,000 employees. This recognition is a great addition to Hilton’s recent win of being […]

Australia & New Zealand

Australian PM Malcolm Turnbull ousted by rivals in Liberal Party coup as Scott Morrison takes power

The Aussie Prime Minister received a letter signed by a majority of ruling party members calling for a change of leadership Embattled Malcolm Turnbull has been ousted as Australian Prime Minister by rivals within his own party. Treasurer Scott Morrison will be Australia’s new prime minister after winning a three-way battle for the leadership of the Liberal party on Friday. […]

Australia & New Zealand

Long Gone – AFTA says goodbye to Dean Long

he Australian Federation of Travel Agents (AFTA) has today announced that Dean Long, Head of Public Policy and Strategic Partnerships will depart the federation in early September after 4 ½ years of loyal service. “Dean has been an unbelievable asset to AFTA, our members and the broader travel and tourism industry and he will be missed” said Jayson Westbury AFTA […]

Australia & New Zealand

Intrepid Australians are skipping Christmas down under

Intrepid Australians are skipping Christmas down under Australians are shunning the stay-at-home festive season in favour of an overseas holiday at Christmas time, Intrepid Travel has revealed. To cater for the end of year exodus, Intrepid Travel has more than doubled its family trips with 40 Christmas holidays departing between 20 and 27 December 2018, up from 16 last year. […]