Siem Reap

A visit to Raffles Grand Hotel d’Angkor, Siem Reap

Fresh from my experiences with Raffles in Phnom Penh, it is fair to say my expectations were sky-high by the time I got off the plane in Siem Reap. Over the past couple of decades, the city has emerged as one of the preeminent stops on the south-east Asia tourist trail, with thousands of hotels of all standards catering to the booming […]


Old Government House Hotel & Spa, Guernsey

Old Government House Hotel & Spa is hospitality as a history lesson. Overlooking St Peter Port, the Red Carnation property was originally built in 1771 by Nicholas Dobree as a home for prosperous local merchant Nicolas le Mesurier. It was purchased by the Guernsey government in 1796 and for generations played host to the lieutenant governor, the representative of the […]


Monkey Island Estate tour

A beautiful slice of countryside, Monkey Island. Sitting, watching the geese waddle past, pecking at the manicured lawns, it seems this is the storybook England overseas visitors imagine, this is what they come for. The Thames gurgles gently in the background as I take in the chicken coop, smoke house and lovingly restored buildings, all of which to combine to […]


Adventure to Lake Titicaca

More than a decade ago, when I was getting my start in the travel writing industry, I read an article by scene stalwart Simon Calder about an adventure to Lake Titicaca, the highest navigable lake in the world. Perched on top of the Andes, on the border between Peru and Bolivia, it seemed impossibly exotic, the most distant, mystic place […]


The Future of CRM, AI and machine learning for hotel marketing

With Cendyn having been recognised as the World’s Leading Hotel CRM Technology Provider, the company is at the forefront of this rapidly emerging sector. Here Casey Munck, director of marketing for the company in the Americas, explores what might come next in this dynamic field. Technology has dramatically shifted the way hotels engage with customers. Today’s customer relationship management tools help […]


Luxury Ramadan tents in the Middle East

With communities across the Middle East preparing for the start of the holy month of Ramadan from next week, the hospitality sector has been doing its part to celebrate. A number of luxury properties in the United Arab Emirates have been unveiling plans for the sumptuous Iftar buffets, allowing guests to break the fast in style. Here we take a […]


Brown’s unveils new British heritage-inspired lobby

Brown’s, a Rocco Forte Hotel, has unveiled the new British springtime-inspired floral front hall. Since opening in 1837, the hotel has been at the forefront of design. In this latest unveiling, Olga Polizzi, director of design for Rocco Forte Hotels, pays homage to Brown’s British heritage and illustrious legacy through the exquisite décor and ornately crafted patterns of its new […]