he Australian Federation of Travel Agents (AFTA) has today announced that Dean Long, Head of Public Policy and Strategic Partnerships will depart the federation in early September after 4 ½ years of loyal service.
“Dean has been an unbelievable asset to AFTA, our members and the broader travel and tourism industry and he will be missed” said Jayson Westbury AFTA Chief Executive.
“Dean has been a driving force behind the establishment of the chargeback scheme ACS and represented AFTA and our members on many government and industry committees and working groups, his contribution has been outstanding”
said Westbury. Long will be moving to a new roll in the payments industry and will remain a part of the AFTA alumni for life. AFTA will now be looking to replace the position with a Manger – Public & Industry Policy in the coming weeks.
The Australian Federation of Travel Agents (AFTA) is the peak body in Australia representing the retail travel industry. Founded in 1957, AFTA represents the majority of travel agents in Australia and includes all of the major travel agency groups.
AFTA’s role is to uphold the interests of members in matters relating to the operation of all travel agencies in Australia. In broad terms these issues are ones that are not addressed by agent chain or corporate entities on behalf of their members, and are ones that involve the industry as a whole.
ATAS -TRAVEL ACCREDITED: The AFTA Travel Accreditation Scheme (ATAS) is an industry accreditation Scheme that sets the benchmark of quality for the travel industry. ACS – AFTA Chargeback Scheme: Is a separate entity limited by guarantee as a Mutual Beneficiary Fund established for the benefit of ATAS Accredited AFTA members.
ACS protects travel agents from debit and credit card chargebacks as a result of end supplier failure. AFTA is committed, through ATAS, to elevating travel industry standards in Australia by driving increased and continued participation by travel intermediaries in ATAS and raising consumer awareness of the benefits of booking travel through an ATAS accredited agent.
The accreditation Scheme is open to all travel intermediaries (those that buy and sell travel). ACS participation is open to any ATAS accredited travel agent.